We respect your privacy and comply with the Australian Privacy Principles of the Privacy Act 1988 and the Spam Act 2003. This document sets out how we collect and use personal information.
How and when we collect your information
We collect personal information when we provide our services to you. Generally it will be obvious when and why we are collecting personal information and how we plan to use it (such as when we ask for your details when you instruct us). We may also collect personal information from this website when you provide it to us (for example, when you subscribe to our mailing list).
We may use “cookies” on this website to measure usage sessions, and to understand the most popular content. A cookie is a small message our web server gives to your web browser which your browser stores to send back each time it requests a page from our server. Most internet browsers are set up to accept cookies. If you do not wish to accept cookies, you should set your browser to refuse them or to notify you each time one is sent to your browser.
Because we may invoice you in arrears, we may be regarded as a credit provider under the Privacy Act. If you engage us, you authorise us to enquire into your credit status and obtain personal information from a credit reporting agency or other credit providers to assess your suitability for invoicing in arrears.
If you are a client, or employed by a client, we usually collect personal information such as your business contact details, job title or position and your expertise. Where relevant, we may ask you for other information (for example your membership of professional associations or boards or, in rare cases, financial information).
How we use and disclose your information
We use your information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us using the details on our website.
We may also disclose your information to service providers, agents, contractors and strategic partners from time to time to help us to provide services to you. We are bound by professional obligations of confidentiality and privilege and in most cases these parties will also be bound by an obligation of confidence. We may also use your information to market our services, or those of our service providers, agents, contractors and strategic partners, to you. We generally require these parties to protect your information in the same way we do.
We may also be required by law to disclose your information to law enforcement or other government agencies or by a court or like body.
Security, Access and Accuracy
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your personal information is no longer needed for the purpose for which it was obtained, we will cease using it. However, most of the personal information is or will be stored in client files which will be kept by us for a minimum of 7 years.
We also value the importance of keeping our records current and your right to access personal information we hold about you. If you think that any information we hold about you is inaccurate or if you wish to access your personal information or complain about our use of it, please contact us using the details on our website. We will use all reasonable steps to comply with your request and if we deny your request for access, we will tell you why.
Publishing any electronic address on this website is not to be inferred as consent to receive Spam.
We may change this Policy from time to time without notice to you.